Check Income Tax Refund Status Online

To check your refund status, you can visit the website https://tin.tin.nsdl.com . Then, once you enter your PAN and relevant Assessment Year, you can see your refund status.


Here is a list of different refund status which you can find on TIN website of the Income Tax Department (ITD):


Your refund status says that refund had expired:


The validity period for refunds to be presented as payment is 90 days. If this period expires, it is marked as expired and cancelled.

Steps you should take:

1.

If you paper-filed your return, then you should contact the concerned Assessing Officer.

2.

If you had e-filed your return, then follow the following procedure:

    a.

you should go to ITD’s e-filing portal at https://incometaxindiaefiling.gov.in

    Income Tax Refund Login

    b.

then login with your user id and password

    Enter User ID and Password

    c.

now go to “My Account” tab and select “Refund Re-issue Request” from the drop down menu

    Select Refund Re-issue Request

    d.

and fill up all the required details to raise a refund re-issue request

    Fill Data for Refund Re-issue Request


Your status says that refund had returned:


It means that refund sent by speed post has returned undelivered. In such a case, refund is cancelled and retained at CMP centre.

Steps you should take:

1.

If you paper-filed your return, then you should contact the concerned Assessing Officer.

2.

If you had e-filed your return, then follow the steps mentioned under

1 (b).


Your refund status says that refund was processed through direct credit mode which had failed:


This status appears if refund for credit to account maintained with SBI had failed. Some possible reasons for failure are as follows:

1.

Account had been closed.

2.

Operations in the account had been stopped/restricted/on hold.

3.

The account may be Fixed Deposit/Loan/PPF account.

4.

The account may be NRI account.

5.

The account holder may be deceased.

Steps you should take:

1.

If you paper-filed your return, you need to provide correct account number and IFSC/MICR code to the concerned Assessing Officer. Once this information is updated, Assessing Officer will reinitiate your refund.

2.

If you had e-filed your return, then follow the steps mentioned under

1 (b).


Your refund status says, paid. You have received the ECS refund advice but your account has not been credited:


This may happen due to wrong account information being used by the bank to transfer the amount or delay in credit to your account on part of the bank.

Steps you should take:

First you need to check the account number and IFSC/MICR code mentioned in the ECS advice slip carefully.

1.

If account information is correct, then you should contact your bank and enquire about the status of NEFT UTR number or NECS sequence number as displayed on TIN website.

2.

If account information is incorrect, you should contact your bank to find out if the amount has been credited to wrong account. You can send an email to intro@sbi.co.in for more guidance.

Your refund status says that refund had been adjusted against outstanding demand of previous year:


This status is displayed if your refund for the current year had been adjusted against outstanding demand of previous Assessment Year either in-part or in-full.

Steps you should take:

1.

You should verify the details mentioned on the ECS advice. If you had paper-filed your return, then you can find the details of the outstanding demand by contacting Ward Assessing Officer/CPC Bangalore.

2.

If you had e-filed your return, then:

    a.

login to your account and select “Submit Grievance” under “Helpdesk” tab

    Submit Grievance

    b.

and choose the first option as shown in the image below to make enquiry about your refund status

    Select CPC

Your refund status says that refund was processed through NECS/NEFT mode which had failed:


It means that the refund processed through NECS/NEFT mode had failed.

Steps you should take:

You should verify the account details given at the time of filing your tax return.

1.

If you paper-filed your return, then you should contact the concerned Assessing Officer for modification in account details and raise refund reissue request.

2.

If you had e-filed your return, then:

    a.

you can login to your account on ITD’s e-filing portal at https://incometaxindiaefiling.gov.in and choose “My Profile” tab under “Profile Settings”

    Select My Profile

    b.

and make the required changes in your profile

    Make changes in your profile

    c.

once done, you can raise a refund reissue request by following the steps mentioned under

1 (b).

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