is a common platform for the taxpayers to access various GST related services provided by the government. If you are new to the GST portal, this guide by earlyGST will help you understand the features and services of the portal better.

Decoding – GST Portal

Last Update Date : May 04, 2019
Estimated Read Time: 6 min

www gst gov in

Goods and Services Tax (GST) was introduced in India on the first day of July 2017. Since then, probably most of you who deal with GST must have visited the government website at, commonly known as the GST portal. This guide is for those users who need to understand the portal better, with an intention to make their experience on the GST website a breeze.

GST Login Portal – Homepage Main Menu

On the homepage of the gst portal, you will find several drop-down menus from which you can access various features and services of the website. Let’s understand each menu one by one:

Services Dashboard on Login Portal

GST portal services

Inside the “Services” menu, you can find various services provided by the GST government portal (1) which are listed below:

  • Registration – Any person whose aggregate turnover exceeds 20 lakhs in a financial year must apply and obtain a GSTIN. On registering, an ARN is allotted with which you can track your application status on the GST government portal.
  • Payment – You can generate challans for payment of GST and track the payment status by entering your CPIN.
  • User services – Other information are available via quick links regarding list of holidays, grievance or redressal application along with status, furnishing of LUT, Application for advance ruling etc.
  • Refunds – This tab helps you to track your refund application status.

Guide to GST Law in India

GST law button on GST portal

Here, you will find all the Acts, rules, amendments and notifications related to GST which are issued by Central and / or State Government may be accessed from the websites of Centre ( and the respective state GST website through the links provided under this tab.

[ Read: What is GST? ]

Offline GST Tools Available under Downloads Menu

Download tab - gst portal

Under this tab, you will find offline utility tools that will help you in filing various returns and forms are available under this tab. List of tools available are listed below:

  • Returns offline tool
  • TRANS-1 offline tool
  • TRANS-2 offline tool
  • GSTR 3B offline utility
  • ITC 01 offline tool
  • ITC 03 offline tool
  • ITC 04 offline tool
  • GST ARA 01 – Application for advance ruling
  • GSTR 4 offline utility
  • GSTR 11 offline tool

GST Registration Service Provider H&R Block

gst gov in Search Taxpayer Menu

search taxpayer - gst portal

This is one of the most frequently used tabs on the portal as it allows you to find details about your suppliers or vendors with the help of their GSTIN. There are two ways to find the details of a taxpayer here:

  • Search by GSTIN/UIN
  • Search Composition Taxpayer 

    You can use this option to find the details of any taxpayer registered under Composition Scheme of GST.

Search by GSTIN/UIN

Search taxpayer by GSTIN

You can use this option to find the details of any taxpayer registered under GST.

Once you enter the GSTIN / UIN of a taxpayer in the box provided, you will get the following details:

  • Legal name of business
  • Centre jurisdiction
  • State jurisdiction
  • Date of registration
  • Constitution of business
  • Taxpayer type
  • GSTIN / UIN status
  • Date of cancellation
  • Nature of business activity

[ Use earlyGST’s GSTIN Verification Tool ]

How can H&R Block help you?

After implementation of GST, the tax compliance requirements changed drastically. As a result, several businesses find it challenging to focus on their business while trying to be GST compliant. This is where we come into the picture. Our team of in-house GST experts can help you meet all the GST compliance requirements right from registration and filing of returns to handling notices.

Help Menu

help section GST portal

This tab includes training kits, quick videos, user manuals and FAQs regarding return filing process, documents required for registration.

e-Way Bill System

eway bill system - gst portal

This tab provides details regarding the use of e-Way Bill, modes of generation, rules, contents and validity of e-Way bill. It also provides a direct link to the e-Way Bill portal.

[ Try earlyGST’s e-Way Bill Generator Tool ]

News | Updates | Events

news updates events section at gst portal

In this section of the portal, all the latest news regarding the due dates and advisory on problems being faced by the taxpayers are covered. Schedules of various webinars are also displayed here.

Popular Help Topics

There are manuals available in the “Help” tab that provide step by step details relating to those problems that a user frequently faces while operating the GST portal. In this section, the links direct the user to those exact pages in manuals.

popular help topics at gst portal

Important GST Return Filing Due Dates for the FY 2018-19

Since there are multiple returns that need to be filed by various taxpayers, the due dates related to those returns are displayed on the portal in this section. Below is the list of important due dates that will be relevant for the coming months.

GST Return Forms Filing Due Dates





20th April 2018

20th May 2018

20th June 2018

GSTR 1 (Quarterly)


April- July


30th April 2018

31st July 2018

GSTR 1 (Monthly)







10th April 2018

10th May 2018

31st May 2018

10th June 2018

10th July 2018

GST TRAN-2 30th June 2018
GSTR 4 (January-March) 18th April 2018

User Services available after Logging in

Once you log in to your account at the GST Portal, you will have access to the following services:

  • Return dashboard: This dashboard gives you access to file all your returns online such as GSTR 3B, GSTR 1, GSTR 4, etc.
  • Payment of tax: User can create challans and make the payment of tax via preferred mode.
  • View notice(s) and order(s): In case any notice or order has been issued to the taxpayer, it can be viewed from this tab once he logs in.
  • Quick links: These links provide various facilities to the users such as changing password, managing API access, registering / updating DSC, etc.
  • Claim Refunds: The user can claim a refund on their exports via table 6A or in case of excess tax paid by submitting RFD-01.
  • Furnish Letter of Undertaking (LUT): This option allows you to file LUTs online as now it is mandatory to file them via the portal through form RFD-11.

People Also Ask

Permanent Account number (PAN), a copy of bank statement, a cancelled cheque, a declaration to comply with provisions are some of the documents required during the registration process.

Check if the DND (Do not Disturb) feature is active. If yes, please deactivate it. In case of an entity with many GSTINs whose returns are being filed centrally, please verify which mobile number is mentioned during registration.

You can track the status by using the Services tab on the homepage. Services—Returns—Track return status. Different types of return application status are: Submitted but not filed, Filed (Valid), Filed (Invalid).

No, once a challan has been generated the taxpayer cannot re-initiate a failed transaction with the same challan. You need to generate a new challan to deposit amount in electronic cash ledger.

Focus on your business, not GST. Leave that to H&R Block experts.
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CA Ankita Mathur
CA Ankita Mathur
Ankita, a Big 4 alumna, is a tax expert at H&R Block (India) with vast experience in managing GST-related business services. An avid traveller, Ankita is a regular contributor to the CAclubindia and loves helping people understand about GST and helping companies be GST compliant.