H&R Block launches India’s first chat based tax filing app ‘Taxchat’

Jun 21 2016,

H&R Block , a subsidiary of the global leader in tax preparation and the largest individual tax services company is revolutionizing the individual tax-filing arena with the launch of ‘Taxchat’ app – a 100-percent free do-it-yourself tax filing solution.

This futuristic app is built on a revolutionary, intuitive and interactive interface to simplify tax filing for the ones who prefer self tax filing.  Perfectly designed for a first-time tax filer, this app enables them to file their returns by simply chatting to a tax buddy.

Leveraging the chatting ability of an individual, this app is designed to add convenience and ease for do-it-yourself tax filers.

Speaking on the launch, Rohan Parikh, Managing Director, H&R Block India said, “H&R Block, known for its innovation and path breaking concept in tax filing, continues to innovate faster, simpler and hassle free ways to make tax filing a great and satisfactory experience. The development and launch of this app is a direct result of our experience and expertise, serving clients directly and virtually. We have launched our revolutionary yet simple-to-use app for an error free and convenient tax filing.”

He further added, “Our vision is to build products that are consumer centric and offer ease and convenience in the long run. The app is designed to help users calculate their taxes and even plan their tax savings for the year.”
The newly launched app comes with an array of amazing features: It integrates seamlessly if one starts the app and completes the filing process on a web platform  Chatting ability found among smartphone users has been tapped in this new app to help users file their taxes as easily as they chat online  Filing completion status that indicates progress It aims to enhance the overall customer experience in tax filing, by offering a chat-based feature with personalization. 

Talking about the app, Devesh Shrivastava, Country Head-IT, H&R Block India “The app is more than an avatar. Instead it has its own personality and is named ‘Birbal’ – after the witty advisor to Emperor Akbar. The interface is uniquely designed to extract required information and helps resolve all tax queries. It is optimized to work on different devices and has all the functions available on its web platform too.” ‘Taxchat’ is innovated and developed collaboratively in house with inputs and expertise of highly qualified tax advisors of the company.


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